Terms and Conditions
Your Use of This Website is Governed by These Terms and Conditions
Please take a few minutes to review these Terms and Conditions. Your use of this website constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these Terms and Conditions, do not use the TrialsPads.com website.
TrialsPads.com accepts VISA, MasterCard, AMEX and Discover through PayPal. You are not required to sign up in order to use the PayPal service. We also accept PayPal which accepts VISA, Master Card, AMEX and Discover Card as well as e-Check. Please note, all e-Check payments through PayPal will NOT ship until the funds have cleared. There are no exceptions. We also accept money order, certified check and personal check. All payments in paper form must clear which can take 3~4 weeks especially in the case of a personal check. Once the funds clear we will ship you the order.
Returns and Refunds
We do not accept returns for all special orders including pre-orders and custom configured bikes. This includes product ordered from our supplier and any 'customized' product that was specially ordered for you. All other returns can be made within 30 days of receipt but will incur a 15% restocking fee for all returns. We also do not refund shipping for all returns. For exchanging items, unless we made a mistake of shipping you the incorrect part(s), all return shipping AND re-shipping the exchange item will be the responsibility of the buyer. Please contact us in advance if you would like to proceed with any returns or exchanges.
Please email us to obtain return authorization; failure to do so many result in restocking fee up to 15%.
Please make sure the items are in unused, unopened and in new condition. We reserve the right to reject any returns and exchanges if the parts have been used. Please send the item(s) back that can be tracked. We are not responsible for damaged or stolen packages.
We currently utilize United State Postal Service (USPS) and United Parcel Service (UPS) for all domestic and International shipments.
USPS First Class varies in shipping time for both domestic and international shipments and we cannot guarantee the delivery dates. Most Priority Mail service will be delievered within 2~3 business days.
UPS Ground ships currently ships every Monday, Wednesday and Friday which takes between 1-6 business days for domestic shipments within the continental 48 United States. The transit time maybe longer for international shipments.
Unless noted otherwise Inspired & Trialtech components including frames carry 6-month warranty.
We highly recommend any final assembly done by your local professional mechanic. Warranties on improper installation including over torquing and other end user error will result in warranty claims being rejected. For all complete bikes and customized bikes, we recommend you have your local bike shop or a certified professional mechanic to inspect the final setup. Because many of our bikes have the brakes, handlebar and front wheel disassembled, we cannot be held responsible if the bike is assembled by the customer improperly.
Insurance is optional but we cannot be held responsible for any stolen, damaged or missing packages that are not insured. For any high value orders we highly recommend purchasing insurance with your order. The first $100 is covered for all international orders.
Taxes & Duties
The price of shipping DO NOT include taxes and duties. Because we have no way of calculating the tax/duties in advance, please contact your local customs or tax agent to estimate how much you may have to pay to receive the goods. We cannot accept any goods shipped overseas for a return.
Please contact us if you're with a bike shop or employee of one to discuss any special pricing.
These Terms and Conditions May Change
Trials Pads (“We” and “Trials Pads”) reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of this website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this website.
All of the Content you see and hear on the TrialsPads.com website, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by TrialsPads.com. The entire Content of this website is copyrighted as a collective work under U.S. copyright laws.
The Content of this website, and the site as a whole, is intended solely for personal, noncommercial use by the users of our web site. You may download, print and store selected portions of the Content, provided you (1) only use these copies of the Content for your own personal, non–commercial use, (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice.
No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Trials Pads reserves complete title and full intellectual property rights in any Content you download from this website.
Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining written permission from Trials Pads.
We welcome your comments regarding this website. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") sent to Trials Pads shall be and remain the exclusive property of Trials Pads. Your submission of any such Comments shall constitute an assignment to Trials Pads of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Trials Pads will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.
Correction of Errors and Inaccuracies; Limitations on Quantity; Returns; Risk of Loss
The information on this website may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We also reserve the right to limit quantities (including after you have submitted your order). We apologize for any inconvenience this may cause you.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Trials Pads does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use TrialsPads.com only with involvement of a parent or guardian. TrialsPads.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion
Risk of Loss
All items purchased from TrialsPads.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Disclaimers - General
THE TRIALSPADS.COM WEBSITE IS OPERATED BY TRIALS PADS ON AN "AS IS," "AS AVAILABLE" BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. TO THE FULL EXTENT PERMITTED BY LAW, TRIALS PADS DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THIS SITE AND ITS CONTENTS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR USE.
WITHOUT LIMITING THE FOREGOING, TRIALS PADS DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE OFFERED ON THIS SITE.
WITHOUT LIMITING THE FOREGOING, TRIALS PADS DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ON THIS WEBSITE IS ACCURATE, COMPLETE, RELIABLE, USEFUL, TIMELY OR CURRENT OR THAT THIS WEBSITE WILL OPERATE WITHOUT INTERRUPTION OR ERROR. TRIALS PADS ASSUMES NO RISK OR RESPONSIBILITY FOR YOUR USE OF ANY OF THE CONTENT PROVIDED ON THIS WEBSITE.
Limitation on Liability
UNDER NO CIRCUMSTANCES, SHALL TRIALS PADS OR ANY OF THEIR EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE FOR ANY DIRECT OR INDIRECT LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THIS WEBSITE.
THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INCOME OR PROFITS), WHETHER IN CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF TRIALS PADS HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.
IF YOU ARE DISSATISFIED WITH THIS WEBSITE OR ANY CONTENT ON THE SITE, OR WITH THESE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THIS WEBSITE. YOU ACKNOWLEDGE, BY YOUR USE OF THIS WEBSITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK.
APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU. IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF TRIALS PADS UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100).
Enforcement of Terms and Conditions
BY ACCESSING AND USING THE TRIALSPADS.COM WEBSITE, YOU AGREE THAT YOUR ACCESS TO AND USE OF THIS WEBSITE IS SUBJECT TO THESE TERMS AND CONDITIONS, AS WELL AS ALL APPLICABLE LAWS, AS GOVERNED AND INTERPRETED PURSUANT TO THE LAWS OF THE STATE OF NEW HAMPSHIRE, UNITED STATES OF AMERICA.